Have questions about your visit? Our FAQ page provides clear answers to common concerns about our services, appointments, insurance, billing, and what to expect during your care. We want every patient to feel informed and confident, so if you need additional assistance, our team is always ready to help.
About the Company
What is Family Urgent Care?
Family Urgent Care is a trusted provider of urgent care in Columbus, Ohio, offering walk-in medical services for non-life-threatening illnesses and injuries. Our experienced healthcare professionals deliver prompt, compassionate care using modern technology to help patients receive timely treatment without unnecessary delays.
Why should I choose Family Urgent Care?
Patients choose Family Urgent Care because we combine experienced medical providers, advanced diagnostic technology, convenient walk-in services, and compassionate patient care. We strive to make every visit comfortable while providing accurate evaluations and personalized treatment plans for every individual.
Who provides medical care at Family Urgent Care?
Our medical team includes board-certified physicians, experienced physician assistants, and highly qualified nurse practitioners. Every provider is committed to delivering quality healthcare, accurate diagnoses, and effective treatment while treating each patient with professionalism, respect, and compassion.
What is your mission?
Our mission is to improve healthcare within the communities we serve by combining clinical excellence, patient education, and compassionate service. We are committed to providing efficient, high-quality medical care in a warm, welcoming, and respectful environment for every patient.
Services and Billing
What medical services do you provide?
Family Urgent Care offers urgent care, pediatric care, physical examinations, DOT physicals, cold and flu treatment, allergy management, asthma care, injury treatment, EMS services, and general clinic services for patients throughout Columbus, Mount Vernon, and Bellefontaine, Ohio.
What conditions can urgent care treat?
Our providers diagnose and treat many non-emergency conditions, including colds, flu, sore throats, ear infections, allergies, asthma symptoms, minor burns, cuts, sprains, strains, and other illnesses or injuries requiring prompt medical attention without visiting an emergency room.
Do you provide physical examinations?
Yes. We perform school, sports, employment, DOT, wellness, and other required physical examinations. Our providers complete thorough evaluations while ensuring all necessary forms and documentation are accurately completed according to applicable medical and organizational requirements.
Do you offer DOT physical exams?
Yes. Family Urgent Care provides DOT examinations for commercial drivers who need medical certification. Our experienced providers perform comprehensive evaluations to help ensure you meet federal health requirements for maintaining your commercial driving qualifications.
Can I pay my bill online?
Yes. Patients can conveniently make secure online payments through our website. If you have billing questions or need payment assistance, our knowledgeable billing department is available to provide guidance and help resolve your concerns promptly.
About Our Services
Do I need an appointment?
No. Family Urgent Care welcomes walk-in patients, making it easy to receive urgent care in Columbus, Ohio, without scheduling an appointment. Our team is committed to providing efficient medical care while minimizing wait times whenever possible.
When should I visit urgent care instead of the emergency room?
Urgent care is appropriate for non-life-threatening illnesses and injuries requiring prompt treatment. If you experience severe chest pain, major trauma, stroke symptoms, uncontrolled bleeding, or difficulty breathing, seek emergency medical care immediately by calling the urgent care.
Do you treat children?
Yes. Our pediatric care services provide prompt evaluation and treatment for children experiencing common illnesses, minor injuries, allergies, infections, and other everyday medical concerns. We focus on delivering compassionate care that helps children feel comfortable during their visit.
What should I bring to my appointment?
Please bring a valid government-issued photo ID, your insurance card if applicable, a list of current medications, and any relevant medical records. Having these documents available helps our providers deliver efficient and personalized medical care.
How long will my visit take?
Visit times vary depending on your medical condition, required testing, and daily patient volume. Our healthcare team works efficiently to minimize waiting while ensuring every patient receives careful evaluation, accurate diagnosis, and appropriate treatment.
Do you treat allergies and asthma?
Yes. We evaluate and treat seasonal allergies, allergic reactions, asthma symptoms, and other respiratory concerns. Our providers develop personalized treatment recommendations that help relieve symptoms, improve breathing, and support your overall respiratory health.
Can you treat minor injuries?
Absolutely. Family Urgent Care treats minor cuts, burns, sprains, strains, bruises, simple fractures, and other non-emergency injuries. Our providers evaluate each condition carefully and recommend appropriate treatment to support a safe and comfortable recovery.
Locations and Contact
Where are your urgent care clinics located?
Family Urgent Care proudly serves patients through locations in Columbus, Mount Vernon, Bellefontaine, Circleville, Heath, and Chillicothe, Ohio. Our main Columbus clinic is conveniently located at 7420 Sawmill Road, Suite C, Columbus, OH 43235, making quality walk-in medical care easily accessible for nearby communities.
How can I contact Family Urgent Care?
You can contact Family Urgent Care by calling 740-772-5050 or 888-489-3429 during business hours. You may also send us a message online or visit our clinic at 7420 Sawmill Road, Suite C, Columbus, OH 43235, for prompt assistance from our friendly team.
Can I complete my patient forms before visiting?
Yes. Our patients can download and complete patient intake forms before arriving at 7420 Sawmill Road, Suite C, Columbus, OH 43235. Completing your paperwork in advance helps reduce check-in time and allows our providers to begin your visit more efficiently.
Can existing patients return for follow-up care?
Yes. Returning patients are always welcome to visit Family Urgent Care for follow-up evaluations, additional treatment, or ongoing medical concerns. Our team works to ensure continuity of care whenever further attention is needed.